Information Handling & Privacy Statement
Our commitment to your privacy under Australian law.
This Privacy Policy outlines how Float Timber Workshop collects, uses, and safeguards the personal details provided to us by horse float owners and equestrian facilities in Victoria. We conduct business in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
Because our work involves travelling directly to private stables, equine properties, and agistment paddocks across Greater Melbourne, we collect only the information necessary to provide on-site inspections, repair quotes, and timber installation work. This includes:
• Name, contact telephone number, and email address.
• Physical agistment or property address where the float is stationed.
• Details regarding the float model, chassis year, dimensions, and timber condition.
2. Use of Information
Your details are used exclusively for scheduling mobile workshop visits, ordering bespoke hardwood timber profiles, preparing service invoices, and communicating with you regarding your float floor or ramp. We do not sell, rent, or trade client information to any marketing databases or commercial third parties.
3. Data Storage & Security
Electronic service records and property access notes are stored securely on encrypted devices. Access is restricted strictly to our workshop tradespeople. Once records are no longer required under Australian taxation and trade compliance regulations, they are destroyed in a secure manner.
4. Access and Corrections
You have the right to request access to the personal data we hold about you or request corrections to your contact and agistment details at any time. Simply contact our workshop desk using the details below.
For all privacy queries or service communications, write to Float Timber Workshop at Little Collins Street 630, 3000 Melbourne, or telephone 351960445571.